About Us

Welcome to Femlixa. We operate Femlixa.com as an online kitchen lifestyle store offering thoughtfully selected kitchen essentials designed to make everyday cooking, organizing, serving, food preparation, and dining simpler, more comfortable, and more considered.

Our collection brings together practical kitchen tools, cookware, food storage, countertop organizers, serving pieces, drinkware, dining essentials, and other everyday kitchen products with a focus on useful function, natural materials, warm neutral colors, and clean modern design.

We are committed to providing clear product information, secure checkout, a straightforward shopping experience, reliable order communication, and responsive customer support.

Our customer support team can assist with product questions, order updates, shipping information, returns and refunds, payments, privacy-related requests, and other concerns related to purchases made through Femlixa.

Customer support and website operations for Femlixa are provided by Handan Shi Baicheng Xinxi Keji Youxian Gongsi (Handan Baicheng Information Technology Co., Ltd.) .

Email: service@femlixa.com

Contact Number: +86 135 4400 2436

Support Hours: 9:00 AM–6:00 PM Pacific Time

Website: femlixa.com

Operated by: Handan Shi Baicheng Xinxi Keji Youxian Gongsi (Handan Baicheng Information Technology Co., Ltd.)

Business Address: Hebei Sheng Handan Shi Hanshan Qu Nonglin Lu 110 Hao 10-2-7 (10-2-7, No. 110 Nonglin Road, Hanshan District, Handan City, Hebei Province, China)

Brand Representative: Zheng Jiajia

Please contact us before returning any item so our support team can review your request and provide the correct return instructions and applicable return address for your order. Please do not send products directly to the business address listed above unless our customer support team specifically instructs you to do so.

When contacting us about an existing purchase, please include your order number and the email address used during checkout. This helps us locate your order and assist you more efficiently.

We aim to respond to customer inquiries as soon as possible during our support hours, generally within 1–2 business days.